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GoToMeeting Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 2 reviews)

Category: Web Conferencing Services (AKA Video Conferencing Services)
Website: http://www.gotomeeting.com

Editor's Review Costs & Features Videos User Reviews
Average User Rating:
(3.0 Stars) based on 2 reviews

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Average User Star Ratings:

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Users' Overall Ratings Distribution:

5 Stars
0 Reviews
4 Stars
1 Review
3 Stars
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2 Stars
1 Review
1 Star
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50% of Users Recommend it

PAGE 1: Displaying Reviews 1 - 2 of 2
Veteran videoconferencing user, can't join GoTo Meetings
28 November 2018
Reviewer: Abe B from Chicago, IL, USA

26 of 48 people found this review helpful

I offer consulting services internationally online. I've used Vonage, Google Hangouts, Microsoft Teams (as part of 365), Cisco WebEx, Skype, Zoom, and most recently (tried) GoTo Meetings. Each platform has its pluses and minuses. But if you can't even join a meeting, nothing else matters.

What was most frustrating about GoTo Meetings (GTM) was not being able to get into the meeting room. We tried via downloading the software to our computer (checked in advance our system was optimized for GTM). We deleted and reinstalled multiple times. It never worked. Then, getting close to the meeting time, we opted to use the web interface logging in with the "meeting ID." We kept getting the "invalid ID" error message. We finally missed the meeting with a sales team that wanted to demo a product for us. Of course we're not going to waste our time and try this again OR contact the sales team which would be providing us a service remotely via videoconferencing. If this experience was an indicator of how things would go with GTM, we wanted nothing to do with it.

Why these remote meeting platforms still suffer from so many user problems after nearly 20 years of... (Read the full review)

In summary, I would not recommend GoToMeeting to a friend.

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GoToMeeting is awesome, but fails in sharing video.
12 August 2011
Reviewer: Mark Johnson DVM from Bozeman, MT

146 of 328 people found this review helpful

I am searching for a webinar service to teach classes worldwide. GoToWebinar has it all but does not support video sharing which is extremely surprising. I used their trial offer and their customer support person gave me 2 personalized hours with a practice webinar - very impressive. Their managing screen is intuitive and easy to use. Recording and downloading to resell or share webinars is easy.

The problem with videos, a tech person told me, is they support sharing IMAGES (such as PowerPoint) and video sharing it too slow. Also, they cannot capture the audio output from your computer when a video is playing so you would have to put your headset microphone up to your computer speaker or rig a second computer with output connected to input (it is more complicated than that).

Another basic (small) problem is with their autoresponder invitation. You can download your logo or image to brand the email invitation, but the invitation that is sent out does not embed the image. Instead it adds it as an attachment to the email. Strange that such a basic feature is not fixed.

I still have not found anyone as good as... (Read the full review)

In summary, I would recommend GoToMeeting to a friend.

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