|Editor's Review Costs & Features User Reviews|
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Linc offers several well featured and versatile web conferencing and collaboration solutions. Everything from small scale meetings to remote support to large webinars is catered for with one of their hosted packages. For a more customized solution it is also possible to purchase the software to deploy on your own systems. Integrated audio conferencing solutions are also offered to complete a full range of services for all your conferencing requirements. Recent moves have been made to expand the services to mobile devices, which is great as it means you can attend meetings even when you’re on the move.
Each of the solutions iLinc.com offers provide a different set of features specific to how it will be used in practice. However, at a base level, all of the solutions offer desktop sharing functionality combined with integrated VOIP support so that you can host meetings across the web. Useful tools, like interactive whiteboarding and session recording, are also provided even on the lowest priced plan.
Unfortunately the site has taken a couple of steps backwards in terms of providing information on the services they provide and how much those services cost. It is difficult to tell whether the “audio minutes” you purchase include various other features, and how things such as video become involved in your package. Hidden in the small print is also a note that you will be charged 5c for each minute you go over your allotted time, even if you purchase the “unlimited” package (and exceed 10,000 minutes. So it isn’t really unlimited!)
For communications during meetings iLinc's solutions provide straightforward text chat, integrated VOIP and video conferencing for multiple participants. It is also possible to subscribe to an extra audio conferencing solution so that people who aren't in front of a computer can participate in a conference over the phone. Given the very reasonable prices, this is a good range of communication possibilities and should be enough to cater for all situations.
The level of service iLinc provides is very high quality and suitable for anything from small businesses to large enterprises. iLinc provides high quality and reasonably priced web conferencing and collaboration solutions. The flexible range of packages means that most conferencing situations are provided for and large organizations would likely want to consider an installed solution. A free trial is available so it is well worth trying out some of the useful features before committing to a subscription.
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