GoToMeeting Reviews

(based on 2 reviews)

71 of 138 people found this review helpful

I offer consulting services internationally online. I've used Vonage, Google Hangouts, Microsoft Teams (as part of 365), Cisco WebEx, Skype, Zoom, and most recently (tried) GoTo Meetings. Each platform has its pluses and minuses. But if you can't even join a meeting, nothing else matters.

What was most frustrating about GoTo Meetings (GTM) was not being able to get into the meeting room. We tried via downloading the software to our computer (checked in advance our system was optimized for GTM). We deleted and reinstalled multiple times. It never worked. Then, getting close to the meeting time, we opted to use the web interface logging in with the "meeting ID." We kept getting the "invalid ID" error message. We finally missed the meeting with a sales team that wanted to demo a product for us. Of course we're not going to waste our time and try this again OR contact the sales team which would be providing us a service remotely via videoconferencing. If this experience was an indicator of how things would go with GTM, we wanted nothing to do with it.

Why these remote meeting platforms still suffer from so many user problems after nearly 20 years of... (Read the full review)

In summary, I would not recommend GoToMeeting to a friend.