OmNovia Reviews

(based on 6 reviews)

219 of 438 people found this review helpful

What's good? It's easy to use from the moderator end when it works. That brings me to what's bad. It's very glitchy. Sometimes features work, sometimes they don't. Support? Horrible! I will give them credit for one thing. My members couldn't login one day. They kept getting an error. Omnovia said it was at my host server and not with them. Omnovia told me they would have one of their engineers call me on Tuesday to try and help me from their end (this was on a Friday). I told them this was unacceptable b/c I had customers that would be needing access before then (I run an online day trading chat room). One of Omnovia's supervisors logged into my server at my webhost with my permission of course and dug around and was able to fix it. So, that was a major crisis averted. I truly appreciated that. That, however, is the one bright spot for them. I am currently dealing with a 6 dollar charge because they say I went over my allotted member count one day a few weeks ago. I found the report from that day and I wasn't even close to going over. The proof... (Read the full review)

In summary, I would not recommend OmNovia to a friend.