Worst and most expensive software I have ever used NOT FREE! 02 June 2011 Reviewer: William M from New York, NY
215 of 417 people found this review helpful
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The editor here obviously never signed up for an account and tried this software. I tried this service and it has got to be the most expensive and bug ridden service I have ever tried. Software performance is spotty at best, does not connect half of the time and I would spend 15-20 minutes just trying to get a conference going. Any of my participants who did manage to connect wound up with icons all over their desktop for a trial of this software (which I had to go back and clean up later), and the technical support is non-existent. Trial is not FREE. You have to give them a credit card and create an account which is impossible to cancel. A yearly subscription option, not monthly, is all that is available when you sign up and you HAVE to cancel in writing. There is no facility for canceling online or through your account. Took me many tries (weeks) to get this turned off and not only could I not get a refund for the months I didn't use, when my subscription ended months later they tried charging me for another year saying I didn't cancel in time. When they couldn't bill my credit card, I started getting postal mail from a collection agency saying I owed them for another year of service. Didn't matter that I had emails from their Customer Service acknowledging my cancellation months before my contract was due to end. STAY AWAY! This is a German Company which will treat you with utter contempt with every email exchange... I really think this is a SCAM not a service.
In summary, I would not recommend Beam Your Screen to a friend.
